Hitchcock Animal Hospital

Hitchcock Animal Hospital is a veterinary clinic in Aiken, South Carolina, located at 101 Summerwood Way. Public reviews include both very positive and very negative experiences, with several recent comments focusing on wait times, communication, and staff interactions. The clinic has a 4.5/5 rating on Google from 232 reviews.

Services

•Routine vaccination visits, including vaccine boosters
•Technician appointments for simple services (as described in a review)
•Evaluation and treatment of paw/foot issues such as a splinter (as described in a review)
•Blood work (as described in a review)
•Antibiotics (as described in a review)
•General anesthesia appointments (as described in a review)

Pricing

No published pricing information is available, though one recent reviewer reported being charged over $600 for evaluation and treatment related to a splinter in a dog’s foot.

People

A temporary veterinarian referred to as Dr Poppy is mentioned in a recent review.

Reviews

Google reviews show a 4.5/5 rating from 232 reviews. Recent written feedback includes complaints about long waits for scheduled appointments, limited communication during emergencies, and concerns about staff demeanor and how visits were handled (including pets being taken to another room for vaccination). Other themes include concerns about cost and tests viewed as unnecessary, and one review alleging care was conditional on removing a negative review; one recent comment was strongly positive but brief.

Reviews for Hitchcock Animal Hospital

Note: Showing the 5 most recent Google reviews out of 232 we track in total. Recent reviews may not be representative of overall sentiment.

leslie mills

1 week ago

Very rude staff. After waiting 50 min for a scheduled appointment, I ask can the visit just be a tech appointment so my dog can get a vaccine booster and leave. Then they say they have and emergency. OK I get that, come take a second and let us know. So they can do the simple shot but the tech must take my dog away from me to another room. Not what has occurred in past visits where the vet comes in , gives my 4 dogs shots and life is good. I was not comfortable with this and they me to be the bad guy for even questioning the situation. I let my Sheppard go with them to get the shot. My overall comfort with his office dropped big time. I am a consumer and pet parent. I disapprove of how they "handeled" me today. RUDE.

Jill Hovious

1 month ago

Like the last reviews stated ....Avoid this place like the plague! The ONLY positive here was Dr Poppy- (Temp Dr) was kind. Had to wait nearly an hour to be seen at 1 visit and the reason was understandable, but it would be nice if someone came in to explain what was happening. They charged over $600 for a splinter in my dogs foot - and they STILL didn't fix her so I took her elsewhere and got it fixed with 1 visit of surgery and all for $500. They ordered expensive, non- necessary blood work for the splinter and gave antibiotics. Hitchcock was only wanting money and other than Dr Poppy, no one cared in the least. Run, don't walk! Get away.

Christopher Childs

3 months ago

Greatest animal hospital in the world.

C M

4 months ago

Amanda Bratten

4 months ago

Avoid this office!! I posted a review today over something that happened in this office while I took my injured dog. They called us today at 530 PM and said they’d only see him tomorrow for a general anesthesia if I removed my 1 star review. Then they responded and said I was verbally abusive. This is far from the truth. I told the doctor that the apology she tried to give was not N apology and was in fact rude and condescending. They now say I’m verbally abusive because of my experience. I do have most of the conversation recorded. You know, the one where you said you understood I was emotional but would only see him tomorrow if I removed my review.